1. Return Policy

You may return products within 7 days of receiving your order. To be eligible for a return:

• Condition: The product must be in its original, unused condition, and in its original packaging.
• Return Request: Contact us at yarntreethrissur@gmail.com or Whatsapp +91 8089242293 to initiate the return process. Provide your order number, the product you wish to return, and the reason for the return.

2. How to Return

1. Return Instructions: After notifying us, we will provide you with return instructions and a return address.
2. Shipping: You are responsible for the return shipping costs unless the product is defective or incorrectly shipped. Ensure that the product is securely packaged to avoid damage during transit.
3. Replacement: After inspecting the returned item /damaged items we shall deliver you the replacement within 7-10 business days

3. Refund Policy

• Processing Time: Once we receive and inspect the returned product, we will process your refund and it will be credited to the original payment method within 7-15 business days
• Refund Method: Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.

4. Non-Returnable Items

Certain items may not be eligible for return due to hygiene reasons, custom orders, or other specific conditions. These will be clearly indicated on our Site.

5. Contact Us

For any questions or concerns regarding returns and refunds, please contact us at:

• Phone: +91 8089242293
• Email: yarntreethrissur@gmail.com

Thank you for shopping with Yarntree the multibranded store. We are committed to providing you with high-quality products and excellent customer service.